Shipping Information
At Miller Homes LLC, we are committed to providing a transparent and reliable shipping experience for our customers. This Shipping Information page explains where we ship, how shipping charges are calculated, our order processing schedule, estimated delivery times, applicable taxes, and other important shipping details. By placing an order with us, you agree to the shipping terms outlined below.
Business Information
Miller Homes LLC
1251 Glenshire Ln., Chico, California 95973, United States
Email: [email protected]
Phone: (705) 752-2666
Shipping Destination
We currently ship orders within the United States only. At this time, we do not offer international shipping.
Shipping Fee
We offer a flat rate shipping fee of $4.99 for all orders shipped within the United States. The shipping charge will be clearly displayed at checkout before you complete your purchase.
Tax Information
The applicable tax rate on orders is 0%. This means no additional sales tax is currently charged on your order at checkout unless otherwise required by future legal or regulatory changes.
Order Cut-Off Time
Our daily order cut-off time is 5:00 PM PST. Orders placed before 5:00 PM PST on a business day will begin processing from that same business day. Orders placed after 5:00 PM PST, on weekends, or on public holidays will be processed starting from the next business day.
Order Processing Time
Orders are typically processed within 2 to 3 business days. During this stage, we confirm order details, prepare items, perform packaging, and arrange shipment with the carrier. Processing times may be slightly extended during periods of high order volume, holidays, or unforeseen operational delays.
Transit and Delivery Time
Once your order has been processed and shipped, the estimated delivery time is 7 to 9 business days. Delivery times are based on normal carrier operations and may vary slightly depending on the destination, shipping conditions, weather disruptions, or logistics delays outside our control.
Total Estimated Shipping Time
The total estimated time from order placement to delivery is 10 to 12 business days. This total includes both order processing time and shipping transit time.
Shipping Timeline Summary
Order cut-off time: 5:00 PM PST
Processing time: 2–3 business days
Shipping time: 7–9 business days
Total delivery time: 10–12 business days
Shipping fee: Flat rate $4.99
Tax: 0%
Order Tracking
Once your order has been shipped, tracking information may be provided when available. Please allow a short period for tracking updates to appear after the shipment has been handed over to the carrier.
Delays and Exceptions
While we work hard to meet all estimated shipping timelines, delays may occur due to weather conditions, carrier disruptions, holiday demand, incorrect shipping information, payment verification, or other circumstances beyond our reasonable control. Shipping estimates are provided in good faith but are not guaranteed delivery dates.
Incorrect Address Information
Customers are responsible for providing complete and accurate shipping information at checkout. If an incorrect or incomplete address is submitted, processing or delivery may be delayed. Miller Homes LLC is not responsible for shipping issues caused by inaccurate customer-provided address details.
Lost, Stolen, or Delayed Packages
If your package appears delayed, lost, or marked as delivered but cannot be located, please contact us as soon as possible at [email protected]. We will review the issue and assist where possible. However, once the package has been transferred to the carrier, certain delivery matters may also require coordination with the shipping provider.
Contact Us
If you have any questions regarding shipping, delivery timelines, or your order status, please contact us:
Miller Homes LLC
1251 Glenshire Ln., Chico, California 95973, United States
Email: [email protected]
Phone: (705) 752-2666