Privacy Policy
Miller Homes LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services. By using our website or services, you agree to the practices described in this Privacy Policy.
Business Information
Miller Homes LLC
1251 Glenshire Ln., Chico, California 95973, United States
Email: [email protected]
Phone: (705) 752-2666
1. Information We Collect
We may collect personal information that you voluntarily provide when you place an order, contact us, subscribe to updates, submit a request, or otherwise interact with our website. This information may include your name, billing address, shipping address, email address, phone number, payment-related details, and any other information you choose to provide.
We may also collect certain non-personal or technical information automatically when you access our website. This may include your IP address, browser type, device type, operating system, referral source, pages viewed, date and time of access, and general website usage data.
2. How We Use Your Information
We use collected information for legitimate business purposes, including to process and fulfill orders, provide customer support, communicate about purchases, verify transactions, prevent fraud, improve website functionality, maintain internal records, and comply with legal obligations.
We may also use your information to send service-related communications such as order confirmations, shipping updates, account notices, or responses to support inquiries. Where permitted by law, we may send promotional or marketing communications, and you may opt out of those communications at any time.
3. Payment Information
Payments made on our website are processed through secure third-party payment providers, including PayPal and Stripe. We do not directly store your full payment card details on our own servers. Payment information submitted during checkout is handled according to the privacy and security practices of the applicable payment processor.
Transaction data may still be shared with us to confirm payment status, prevent fraud, manage disputes, and complete your order.
4. Shipping and Order Fulfillment Information
To deliver your orders and provide related services, we may use your name, shipping address, email address, phone number, and order details for packing, shipment coordination, delivery updates, and customer service support.
We may share necessary shipping information with carriers, delivery providers, fulfillment services, and operational partners solely for purposes related to order handling and delivery.
5. Cookies and Similar Technologies
Our website may use cookies, log files, pixels, and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, enhance performance, and support security and fraud prevention.
Cookies are small data files stored on your device that help websites function more effectively. You may choose to disable or manage cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. How We Share Information
We do not sell your personal information to third parties. We may share your information only when reasonably necessary for business operations, such as with payment processors, shipping providers, hosting providers, website service providers, analytics providers, fraud prevention services, legal or regulatory authorities, or professional advisors.
We may also disclose information if required by law, court order, legal process, or government request, or when we believe disclosure is necessary to protect our rights, enforce our policies, investigate suspicious activity, or prevent fraud or harm.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, recordkeeping, customer service, legal compliance, dispute resolution, tax obligations, and enforcement of our agreements.
When information is no longer needed for these purposes, we may delete, anonymize, or securely dispose of it in accordance with applicable law and operational requirements.
8. Data Security
Miller Homes LLC takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
While we work to safeguard your information, we cannot guarantee absolute security. You are responsible for using secure devices, protecting your account information where applicable, and notifying us if you believe your information has been compromised.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of certain information, object to certain processing activities, or request limits on how your information is used.
You may also opt out of promotional emails by using the unsubscribe link included in those communications or by contacting us directly. Please note that we may still send you transactional or service-related messages related to your orders or support requests.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or tools. These external sites operate independently and have their own privacy policies and practices. We are not responsible for the privacy, content, security, or operations of third-party services.
We encourage users to review the privacy policies of any third-party websites or payment platforms they access through our website.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate legal authorization. If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to delete such information.
12. International Access
Our business operates in the United States. If you access our website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate, subject to applicable legal requirements.
13. California Privacy Notice
If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to know what personal information is collected, used, disclosed, or retained, and the right to request deletion or correction of eligible information, subject to legal exceptions.
Miller Homes LLC does not sell personal information as traditionally understood for monetary compensation. California residents may contact us to exercise applicable privacy rights.
14. Policy Updates
We reserve the right to update, revise, or modify this Privacy Policy at any time to reflect changes in our business operations, legal obligations, technology, or privacy practices. Any changes will become effective when posted on our website unless otherwise required by law.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Miller Homes LLC
1251 Glenshire Ln., Chico, California 95973, United States
Email: [email protected]
Phone: (705) 752-2666